Fuck Yeah Retail Robin
[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right. Top Text: “TREAT OLDER CUSTOMERS LIKE YOUR GRANDPARENTS” Bottom Text: “BELOVED BY THE ELDERLY”]
This doesn’t work for everyone, but I have found that treating elderly customers as I would my own grandparents improves my attitude and customer service for that demographic a lot. It’s not exactly a universal cure-all, but it makes me more conscious of how heavy a bag for a little old lady can be, less impatient when someone is moving slowly, etc. If I can be patient for my grandma, I can be patient for this grouchy old man.
Several people have rather taken my attitude to heart, too. Last week I ran into one of my regulars on the street and she scolded me for not wearing a hat!

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “TREAT OLDER CUSTOMERS LIKE YOUR GRANDPARENTS”

Bottom Text: “BELOVED BY THE ELDERLY”]

This doesn’t work for everyone, but I have found that treating elderly customers as I would my own grandparents improves my attitude and customer service for that demographic a lot. It’s not exactly a universal cure-all, but it makes me more conscious of how heavy a bag for a little old lady can be, less impatient when someone is moving slowly, etc. If I can be patient for my grandma, I can be patient for this grouchy old man.

Several people have rather taken my attitude to heart, too. Last week I ran into one of my regulars on the street and she scolded me for not wearing a hat!

  1. livebreathegrow reblogged this from fuckyeahretailrobin
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  8. pastel-coloredramblings reblogged this from fuckyeahretailrobin and added:
    favorite customers are elderly customers.
  9. strawberrytaffy reblogged this from fuckyeahretailrobin
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  15. nickfisherftw reblogged this from chinupstandtall and added:
    what i do at labonnes lmao
  16. ellorgast reblogged this from slumberblues and added:
    Well sure they’re all people. But lots of people just want to get their shit and get out of the store. And there are...
  17. ihavesubtitlingonlife reblogged this from fuckyeahretailrobin and added:
    best way to deal with older customers....grocery store where
  18. socutherthehelldown reblogged this from fuckyeahretailrobin and added:
    do this with as many seniors...can who come through...till....
  19. sillywillyjade reblogged this from fuckyeahretailrobin
  20. cuntpopsicle reblogged this from fuckyeahretailrobin
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  24. lifts-her--tail reblogged this from fuckyeahretailrobin and added:
    my life. i work at subway...i know SO MANY OLD PEOPLE it’s cute though because
  25. cswonderland reblogged this from tehbrookebear and added:
    [Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black....